Returns, Exchanges, & Refund Policy

 

At Soccer Corner, our priority is to take care of our loyal customers. If you are not completely satisfied with your purchase, we will do everything we can to make it right.

We understand shopping online can be tricky, items can't be tried on or inspected, so we aim to make every return, exchange, or refund simple, fast, and stress-free!

 

📦 Return & Exchange Policy

 

⏳ 30-Day Window

All return or exchange request must be completed within 30 days of the delivery date. If the item does not reach us within this timeframe, the request will be automatically cancelled.

 

🔄 Exchanges

Exchanges are available for the same item in a different size (subject to availability).

Your exchange will be processed once your item is received and inspected. If the requested size is unavailable, a refund will be issued instead.

 

✔️ Eligibility Requirements

To qualify for a return or exchange:

  • Must be completed within 30 days of delivery date.
  • Items must be unworn, unwashed, and unused.
  • Must include original packaging, undamaged, with all tags attached.
  • Items received after the 30-day window will be given a store credit, no exceptions.

Damaged or Used Items:

  • Items missing packaging or returned damaged may incur damage fees.
  • Items that show sings of use cannot be accepted and will be sent back at the customer's expense.

Final Sale and Personalized Items:

 The following cannot be returned or exchanged under any circumstance:

  • Items marked Final Sale
  • Personalized or customized products

 

📝 How to Start a Return or Exchange

Please contact us with your order number and request at soccercornerstore@gmail.com or call (678) 856-7676

  • Returns and exchanges are free on the first request per order (for orders over $50)
  • Any additional returns or exchanges for the same order must be covered by the customer using their preferred shipping method.
  • If you received the wrong item (size or design), we’ll provide a prepaid return label and send you the correct item at no additional cost.

 

Return Address:

Soccer Corner Store - Returns/Exchanges

2178 McDaniels Bridge Ct SW

Lilburn, GA 30047

 

💳 Refunds

Refunds are issued to your original method of payment within 5-7 business days after we receive and inspect your item.

 

⚠️ Defective Merchandise

All items are inspected by our team before shipping. Your packing list will be initialed to confirm quality control.

If you receive an item that appears defective, please contact us right away with:

  1. A brief explanation of the issue

  2. A clear photo of the defect

  3. A photo or copy of the signed packing list

Defective returns cannot be processed unless these requirements are met.
Defects must be reported within 30 days of receiving your order.

Once validated, we will provide and cover the cost of a prepaid return label.

 

❌ Order Cancellations

Need to cancel?
Please contact us as soon as possible.

Once an order has shipped it cannot be cancelled and any returns will have to follow the policy listed above.

 

💬 Need Help?

We’re always here for you!
If you have any questions about returns, exchanges, or refunds:

📧 soccercornerstore@gmail.com

📞 (678) 856-7676